Hotel Silken Juan de Austria ****
Valladolid, Spain
Phone: +34 98 345 7475 Fax: +34 98 345 7658
Its excellent location makes it easy to reach all the sites of the city, being very well connected by public and private transport. A hotel conceived of both for holiday and business trips.
- Room Services
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- Rooms: 100
- Telephone
- Television: international channels
- Hairdryer
- Minibar
- Climate control
- Safe
- Main facilities
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- Rooms: 100
- Parking: hotel owned
- Bar - coffee shop
- Convention hall
- Elevator
- Central heating
- Air conditioning in common areas
- General services
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- Rooms: 100
- Safe at front desk
- Currency exchange
- Online reservations
Paseo de Zorrilla, 108 (47006) - Valladolid (Spain)
Access:
Would you recommend this hotel?
- Yes: 92.5%
- No: 5%
- I don't know: 2.5%
Rating by subject
- Cleanliness: 9.1
- Location: 9
- Common facilities and services: 7.8
- Staff: 9.5
- Quietness: 9
- Room: 8.5
- Value for money: 7.7
October/2018 Someone from Madrid thinks:
- Overall rating: 8
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The hotel's reply:
"Estimado cliente, Gracias por molestarse en puntuar nuestro hotel. Esperamos verles de nuevo. Un cordial saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria****"
October/2018 Someone from La Rioja thinks:
- Overall rating: 9.1
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The hotel's reply:
"Estimado cliente, Gracias por molestarse en puntuar nuestro hotel. Esperamos verles de nuevo. Un cordial saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria****"
October/2018 Someone from Madrid thinks:
- Overall rating: 7.9
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The hotel's reply:
"Dear Customer, Thank you for your comments. We will take care of them in order to improve our services. I will talk with the housekeeping Manager to see what happened with the insect and how it could got into the room. Greetings, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria **** "
October/2018 Someone from EEUU thinks:
- Overall rating: 9.6
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The hotel's reply:
"Estimado cliente, Gracias por molestarse en puntuar nuestro hotel. Esperamos verles de nuevo. Un cordial saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria****"
October/2018 Someone from Bilbao thinks:
- Overall rating: 9.9
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The hotel's reply:
"Estimado cliente, Gracias por molestarse en puntuar nuestro hotel. Esperamos verles de nuevo. Un cordial saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria****"
October/2018 Someone from Caudete (Albacete) thinks:
- Overall rating: 8
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The hotel's reply:
"Estimado cliente, Gracias por molestarse en dejar por escrito sus impresiones y puntuaciones sobre nuestro hotel, nos serán de gran ayuda para seguir implementando mejoras como las luces de los baños que ya están en proceso de cambio. Esperamos verles de nuevo. Un cordial saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria****""
October/2018 Someone from Malaga thinks:
- Overall rating: 7.8
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The hotel's reply:
"Estimado cliente, Gracias por molestarse en puntuar nuestro hotel. Esperamos verles de nuevo. Un cordial saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria****""
September/2018 Someone from Bruselas thinks:
- Overall rating: 6.1
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The hotel's reply:
"Estimado cliente, Gracias por ayudarnos a mejorar dejándonos por escrito sus impresiones sobre el hotel. Lamentamos, y le pedimos disculpas por ello, que hayan abandonado el hotel con un sabor de boca distinto al que nos gustaría. El tipo de habitación que ustedes reservaron, tal como indica nuestra web, es una habitación interior con desayuno continental como usted ha indicado, por lo que las habitaciones interiores no pueden tener vistas. En cuanto al continental, ofrecemos siempre el mismo en nuestro buffet, más que nada por que nuestros clientes disponen de una variedad mayor de productos frente a los que tenemos en nuestra cafetería, lo cual agradecen mucho los que reservan este tipo de habitación y por eso lo seguimos haciendo así, pero si algún cliente prefiere tomarlo en la cafetería no ponemos ningún impedimento, lamento si no supimos explicárselo así al check-in. Le emplazamos a que si deciden darnos una nueva oportunidad reserven una habitación exterior y soliciten el continental en cafetería servido, estaremos encantados de tratar de demostrarles que pueden cambiar de idea. Un cordial saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria****"
September/2018 Someone from Malaga thinks:
- Overall rating: 9
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The hotel's reply:
"Estimado cliente, Gracias por molestarse en dejar por escrito sus impresiones sobre el hotel. Nos alegra que les haya gustado. Esperamos verles de nuevo. Un cordial saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria****"
September/2018 Someone from Salamanca thinks:
- Overall rating: 8
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The hotel's reply:
"Estimado cliente, Gracias por darnos sus puntuaciones sobre el hotel, esperamos verles de nuevo . Un cordial saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria****"