Hotel Servatur Puerto Azul
Avenida de la Cornisa, 13 (35130) - Mogán (Spain)
8.2 Based on the last 40 of 418 reviews
Would you recommend this hotel?
-
Yes:
80%
-
No:
10%
-
I don't know:
10%
Rating by subject
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Cleanliness:
7.8
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Location:
7.4
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Common facilities and services:
7.5
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Staff:
9.2
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Quietness:
8.1
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Room:
6.8
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Value for money:
8.1
October/2019 Someone from Portugal thinks:
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Overall rating:
7.6
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Would you recommend it?
Yes
-
Positive:
The staff, the pool and the good was ok in all inclusive
-
Negative:
The fomos were old
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I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
5
-
Location:
5
-
Common facilities and services:
5
-
Staff:
7.5
-
Quietness:
5
-
Room:
5
-
Value for money:
10
Stars it deserves
3
October/2019 Someone from las palmas thinks:
-
Overall rating:
8
-
Would you recommend it?
Yes
-
Positive:
EL TRATO DEL PERSONAL
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Negative:
-
I RECOMMEND it for...
Young travelers, Families
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
5
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
10
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
3
October/2019 Someone from Lithuania thinks:
-
Overall rating:
9.9
-
Would you recommend it?
Yes
-
Positive:
Staff, that hotel is on a mountain, view from hotel , food ,
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Negative:
Evening programs
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I RECOMMEND it for...
Older travelers, Families, Couples
-
I recommend it especially AGAINST...
Peace seekers
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
7.5
-
Room:
10
-
Value for money:
10
Stars it deserves
4
October/2019 Someone from Las Palmas de Gran Canaria thinks:
-
Overall rating:
10
-
Would you recommend it?
Yes
-
Positive:
Todo en general. Seguiré repitiendo
-
Negative:
-
I RECOMMEND it for...
Young travelers, Families, Couples
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
10
-
Room:
10
-
Value for money:
10
Stars it deserves
4
October/2019 Someone from Firgas thinks:
-
Overall rating:
7.9
-
Would you recommend it?
Yes
-
Positive:
La atención recibida
-
Negative:
Lo que menos me gusto fue que los cereales estuvieran caducados además de con bichos
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I RECOMMEND it for...
Couples
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
Not rated
Esta en la punta de la montaña y las atracciones turísticas están abajo
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Common facilities and services:
5
En el desayuno nos encontramos los cereales maníos y con bichos
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Staff:
10
-
Quietness:
10
-
Room:
10
-
Value for money:
10
Stars it deserves
4
September/2019 Someone from Leeds, West Yorkshire UK. thinks:
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Overall rating:
8.6
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Would you recommend it?
Yes
-
Positive:
Views; Location; Quiet Jacuzzi Area.
-
Negative:
Coffee machines out of action at busy periods - e.g breakfast time.
-
I RECOMMEND it for...
Older travelers, Families, Couples, Peace seekers
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
Apartment cleaned and sheets/towel changes regularly.
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Location:
10
Convenient for beach, Europa and Puerto Rico centres.
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Common facilities and services:
7.5
Main restaurants very good. Pool area food service poor.
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Staff:
10
Reception quick and courteous. Restaurant and upper bar very good.
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Quietness:
7.5
Quiet area around jacuzzi pool has always been a big attraction. This visit however under 18s allowed and some adult inconsiderate guests were not challenged about playing music on their portable devices. Most annoying.
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Room:
7.5
We usually book Junior Suite which is spacious and with generous balcony/ outside space
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Value for money:
10
Rating based on booking in advance and taking advantage of offers when available.
Stars it deserves
3
September/2019 Someone from Residente thinks:
-
Overall rating:
8
-
Would you recommend it?
Yes
-
Positive:
El personal muy atento
-
Negative:
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
7.5
-
Common facilities and services:
7.5
-
Staff:
7.5
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
4
September/2019 Someone from Gran canaria thinks:
-
Overall rating:
2.3
-
Would you recommend it?
No
-
Positive:
La comida y todo el personal exceptuando a la señorita MONICA de bar piscina
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Negative:
Que los GUIRIS no respetaban nada ni nadie, fumando en las piscinas de niños y por todos lados, cigarros porros y con bebidas alcohólicas todo el día incluso tirando los vasos y bebidas en las piscinas! Lo peor es que todo el mundo quejándose y dicen que no pueden hacer nada! Que se llama a la guardia civil y pasan!! Luego llegan al apartamento borrachos y dando portazos y rodando muebles a las 2 de la mañana y 6y30 tanto de lo mismo, un horror! Para rematar, se había roto la máquina del agua y mi marido se lo comunicó a la camarera (Mónica) del bar piscina la cuál su respuesta que es que no iba a abrir una garrafa de agua para darle un vasito a mi hijo de 2 años!!! Por favor, un curso de cara al público no le vendría nada mal
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I RECOMMEND it for...
-
I recommend it especially AGAINST...
Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
5
-
Staff:
10
Excepto bar piscina! Un 10 al cocinero de la zona
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Quietness:
Not rated
Ni tranquilidad ni respeto al descanso en horas para ello
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Room:
5
-
Value for money:
2.5
Stars it deserves
3
September/2019 Someone from Viveiro, Lugo thinks:
-
Overall rating:
2.2
-
Would you recommend it?
No
-
Positive:
Las vistas, los camareros muy amables, la habitación bonita.
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Negative:
La animación de pena, no saben hablar español y eso en españa es imperdonable porque mi hija de 3 años no tiene porqué saber inglés y no les entendía nada, bueno, más bien ya pasaban de nosotros los animadores. Si yo quisiera que me hablaran inglés viajaría a otro país, inglaterra por ejemplo.
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I RECOMMEND it for...
Young travelers, Budget travelers
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I recommend it especially AGAINST...
Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers
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Cleanliness:
Not rated
Lo de no limpiar 2 dias a la semana, imperdonable y más sin avisarnos. Limpiaban la habitación muy por encima. No reponían los geles, champús y jabones. No daban las toallas suficientes como para no limpiar 2 dias. Recomiendo que busquen soluciones, hagan turnos.
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Location:
10
Sitio inmejorable, cerca de la playa Amadores, con vistas espectaculares.
-
Common facilities and services:
2.5
Las instalaciones un poco descuidadas, los baños de la zona de la piscina un asco, siempre todo mojado, llevar a mi hija alli fué deprimente.
La comida poca pero muy buena.
-
Staff:
10
Sin duda creo que lo mejor del hotel, siempre muy amables y atentos con nosotros.
-
Quietness:
7.5
Un hotel tranquilo.
-
Room:
10
Habitacion muy amplia y muy bien equipada y de las vistas me enamoré.
-
Value for money:
Not rated
Fatal porque mi hija iba con la ilusión de la mini disco y a pesar de que estaba anunciada tooodaaa la semana NO LU HUBO NINGÚN DIA. IMPERDONABLE SACARLE LA ILUSION A MI NIÑA. VERLE LA CARA DE PENA ESO NO OS LO PERDONO EN LA VIDA.
Stars it deserves
4
September/2019 Someone from Gran canarias thinks:
-
Overall rating:
2
-
Would you recommend it?
I don't know
-
Positive:
El jacuzzi
-
Negative:
El horario de entrada , la habitación , no pudimos almorzar por que la habitación está súper lejos y la tarjeta no servia cuando llegamos tuvimos que volver y no dio tiempo de almorzar
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I RECOMMEND it for...
-
I recommend it especially AGAINST...
Young travelers, Older travelers, Families, Couples, Luxury, Classic style lovers, Handicapped, Budget travelers, Healthy lifestyle
-
Cleanliness:
10
-
Location:
Not rated
-
Common facilities and services:
2.5
-
Staff:
2.5
-
Quietness:
7.5
-
Room:
Not rated
-
Value for money:
Not rated
Stars it deserves
1