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Hotel Puerto Palace ****

Puerto de la Cruz,  Spain

Phone: +(34) 922372460 Fax: +(34) 922373523 E-mail:: reservaspp@puertopalace.com

Price: 60 - 150 € (Average)

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Rating by guests: 8.6 Based on 548 reviews

Welcome to the Hotel Puerto Palace, situated in a residential area of the town some 10 minutes walk from the town centre of Puerto de la Cruz, where you are offered a thousand reasons to enjoy a memorable holiday. With it's beautiful beaches, the Lido Martiánez, Restaurants, Discos, Casino and Attraction Parks and all of this at the foot of the famous Orotava Valley and With its delicate trade winds which keeps and maintains an enviable temperature all year round.

Room Services
  • Rooms: 290
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Terrace: some rooms
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every three days
  • Housekeeping: daily
  • Tub or shower
  • Work Desk
  • Wake Up Service/Alarm Clock
  • Music channels
Main facilities
  • Rooms: 290
  • Parking: hotel owned
  • Soft drink machine
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Television
  • Swimming pool
  • Terrace
  • Sauna
  • Jacuzzi
  • Central heating
  • Lounge
  • Hot water
  • Library
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
  • Rooms/Facilities for Disabled Guests
  • Family Rooms
  • Heated swimming pool
  • Solarium
  • Boutiques
  • Swimming pool for children
  • Beauty salon
General services
  • Rooms: 290
  • Currency exchange
  • Crib
  • Luggage check room
  • Dry Cleaning
  • Gay Friendly
  • 24-Hour Front Desk
  • Luggage Storage
  • Private security
  • Entertainment programs
  • Massage
  • Car Rental
  • Packed Lunches
Hotel Puerto Palace
C/ Celestino Cobiella Zaera, 2 (38400) - Puerto de la Cruz (Spain)

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Overall rating:  8.6 Based on the last 40 of 548 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 7.8
  • Common facilities and services: 8
  • Staff: 9.3
  • Quietness: 8.4
  • Room: 8.3
  • Value for money: 7.4

April/2017 Someone from Tenerife thinks:

  • Overall rating: 3.7
  • Would you recommend it? I don't know
  • Positive: La cafetería que está en la esquina
  • Negative: La habitación,ruidos de las caldera y del personal en todo momento desde las seis de la mañana.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Young travelers, Luxury
  • Cleanliness: 2.5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 5
  • Room: 2.5
  • Value for money: 2.5
Stars it deserves 2

April/2017 Someone from TENERIFE thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: LA TRANQUILIDAD Y LAS INSTALACIONES.
  • Negative: LA VARIEDAD EN LA CENA.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

April/2017 Someone from tenerife thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive: todo
  • Negative: nada
  • I RECOMMEND it for... Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

April/2017 Someone from La laguna thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: Los jacuzzi climatizado
  • Negative: Que estuvo nublado. Y piscina con agua muy fria.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 3

April/2017 Someone from Canarias thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: Las instalaciones
  • Negative: Que en el bufete habían pocas opciones de comida para niños ya que era repetitivas.
  • I RECOMMEND it for... Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10 excelente
  • Location: 5 algo lejos del centro pero con buena comunicación
  • Common facilities and services: 7.5 Instalaciones cuidadas y muy bonitas piscinas.El servicio de bufete no me gustó dado que no había opciones de comida para niños al ser muy repetitivas si vas con pensión completa.
  • Staff: 10 Muy amables
  • Quietness: 10 Muy tranquilo
  • Room: 10 Buena habitación con preciosas vistas y muy cuidada
  • Value for money: 7.5 Muy bien.Nos gusto todo, excepto lo de la pensión completa por la poca variedad de comida infantil.
Stars it deserves 3

April/2017 Someone from Canarias thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: Las instalaciones
  • Negative: Que en el bufete habían pocas opciones de comida para niños ya que era repetitivas.
  • I RECOMMEND it for... Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10 excelente
  • Location: 5 algo lejos del centro pero con buena comunicación
  • Common facilities and services: 7.5 Instalaciones cuidadas y muy bonitas piscinas.El servicio de bufete no me gustó dado que no había opciones de comida para niños al ser muy repetitivas si vas con pensión completa.
  • Staff: 10 Muy amables
  • Quietness: 10 Muy tranquilo
  • Room: 10 Buena habitación con preciosas vistas y muy cuidada
  • Value for money: 7.5 Muy bien.Nos gusto todo, excepto lo de la pensión completa por la poca variedad de comida infantil.
Stars it deserves 3

April/2017 Someone from Tenerife thinks:

  • Overall rating: 6.8
  • Would you recommend it? I don't know
  • Positive: El solarium
  • Negative: La comida
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

April/2017 Someone from santa cruz tenerife thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: las istalaciones estaban increible , la limpieza , las habitaciones y el trato maravilloso.
  • Negative: que no tuvieras todo incluido.
  • I RECOMMEND it for... Couples, Peace seekers, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3

April/2017 Someone from gran canaria thinks:

  • Overall rating: 5.1
  • Would you recommend it? I don't know
  • Positive:
  • Negative: ESCASA VARIEDAD EN BUFFET (DESAYUNO) , ASÍ COMO LA POSIBILIDAD DE QUE A TRAVÉS DE LOS BALCONES SE PUEDE ACCEDER DE UNA HABITACIÓN A OTRA. TAMPOCO ME GUSTÓ EL HECHO DE QUE ME DIJESEN QUE EL PARKING ESTABA OCUPADO TODO EL FIN DE SEMANA. (ENTIENDO QUE DEBERÍA SER DE LIBRE ACCESO A MEDIDA QUE VAYAN LLEGANDO CLIENTES. TAMPOCO INFORMARON DE LA POSIBILIDAD DE WIFI GRATIS, HASTA QUE PREGUNTÉ POR ELLO.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 5
  • Common facilities and services: Not rated
  • Staff: 5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

March/2017 Someone from Cádiz, España thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: A mi familia y a mi lo que más nos gustó fueron las piscinas y exteriores y el trato del personal del hotel.
  • Negative: Lo que menos nos gustó fueron las camas, tanto los colchones como las almohadas dejaban mucho que desear y la habitación cuádruple le hace falta algo de mantenimiento.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3
Hotel Puerto Palace C/ Celestino Cobiella Zaera, 2 Puerto de la Cruz 38400 Spain
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