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Hotel María Elena Palace ****

Madrid,  Spain

Phone: +(34) 913604930 Fax: +(34) 913604789 E-mail:: info@hotelmariaelenapalace.es

Price: 70 - 185 € (Average)

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Rating by guests: 8.4 Based on 766 reviews

Located in the very centre of Madrid, only 50 m from the Puerta del Sol. With a classic style but with modern facilities, it combines the most select ambience with the functionality and comfort of a good hotel. The hotel has 64 very well equipped rooms, and several function rooms with a capacity of between 30 and 200 people. The hotel also has a bar, restaurant, room service, social lounge...

Room Services
  • Rooms: 83
  • Telephone
  • Television
Main facilities
  • Rooms: 83
  • Elevator
  • Central heating
General services
  • Rooms: 83
  • Information not available
Hotel María Elena Palace
C/ Aduana, 19 (28013) - Madrid (Spain)

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Overall rating:  8.4 Based on the last 40 of 766 reviews

Would you recommend this hotel?

  • Yes: 77.5%
  • No: 10%
  • I don't know: 12.5%

Rating by subject

  • Cleanliness: 8.9
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 8.8
  • Quietness: 8.1
  • Room: 7.3
  • Value for money: 8.1

June/2014 Someone from Argentina thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: La ubicación
  • Negative: Falta de servicio de cafetería en la habitación como cortesía
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST... Young travelers, Older travelers, Families, Luxury, Peace seekers, Modern style lovers, Handicapped, Budget travelers, Travelers with a car, Healthy lifestyle
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 2.5 Habitación 411. Se escuchaban los gritos que venían del lobby del hotel
  • Room: 2.5 Vista a unos conductos que emitían ruido
  • Value for money: 5
Stars it deserves 3

June/2014 Someone from Mendoza thinks:

  • Overall rating: 6.7
  • Would you recommend it? Yes
  • Positive: La habitación que ocupé en el segudo piso
  • Negative: la habitación que ocupé en el tercer piso, parecen dos hoteles distintos.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 2.5 encontré ropa del anterior ocupante en los placares
  • Location: 10 bien ubicado, con acceso rápido a la estación del metro
  • Common facilities and services: 5 No todas las habitaciones tienen la misma calidad, y en la segunda estadía la habitación era para un hotel de 2 estrellas a lo sumo
  • Staff: 10
  • Quietness: 7.5
  • Room: 5 Insisto, la habitación del segundo piso es un tres estrellas, la del tercero no llega a dos estrellas
  • Value for money: 5
Stars it deserves 3

June/2014 Someone from barcelona thinks:

  • Overall rating: 6.7
  • Would you recommend it? Yes
  • Positive: situacion y servicio
  • Negative: el desayuno es algo flojo para un 4 estrellas y las toallas son horribles y las almohadas tambien son muy delgadas.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers
  • I recommend it especially AGAINST... Luxury, Classic style lovers, Budget travelers, Travelers with a car, Healthy lifestyle
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 2.5
Stars it deserves 3

June/2014 Someone from Guatemala thinks:

  • Overall rating: 5.3
  • Would you recommend it? I don't know
  • Positive: Ubicación
  • Negative: Ruido de la calle
  • I RECOMMEND it for... Young travelers, Couples, Business travelers
  • I recommend it especially AGAINST... Older travelers, Families, Peace seekers, Travelers with a car
  • Cleanliness: 5 Primer día no dejaron toallas pequeñas. Ninguno del resto de los 4 siguientes días dejaron jabón. Me parece que las camas estaban mal hechas.
  • Location: 10
  • Common facilities and services: 2.5 TV muy antigua y mala. Mala señal.
  • Staff: 7.5
  • Quietness: Not rated Mucho ruido de la calle de personas que en la madrugada fumaban y bebían.
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

June/2014 Someone from Chile thinks:

  • Overall rating: 8.9
  • Would you recommend it? Yes
  • Positive: La cordialidad y atencion de todo el personal
  • Negative:
  • I RECOMMEND it for... Older travelers, Peace seekers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: 7.5
  • Common facilities and services: Not rated
  • Staff: 10
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

June/2014 Someone from ASTURIAS thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: Las camas grandes y cómodas. El baño muy amplio y funcional.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Classic style lovers
  • I recommend it especially AGAINST... Peace seekers, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 2.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

June/2014 Someone from North Carolina USA thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: The hotel was very nice, clean and friendly staff
  • Negative: Crowd outside of hotel partied loudly until 6:30 am and our group could not sleep all night.
  • I RECOMMEND it for... Older travelers, Couples, Luxury, Classic style lovers, Modern style lovers, Business travelers
  • I recommend it especially AGAINST... Budget travelers, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: Not rated People outside on street were drunk and very loud until 6:30 am
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

May/2014 Someone from UK thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: Quiet and calm hotel but just a very quick walk (less than a minute) to the centre.
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Classic style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

May/2014 Someone from benferri thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: very central
  • Negative: no yogurts for breakfast
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

May/2014 Someone from London thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: Location
  • Negative: The noise form outside very late on Friday night (16th May)
  • I RECOMMEND it for... Older travelers
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 2.5
  • Room: 5
  • Value for money: 5
Stars it deserves 4
Hotel María Elena Palace C/ Aduana, 19 Madrid 28013 Spain
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