8.4
Based on 766 reviews
Located in the very centre of Madrid, only 50 m from the Puerta del Sol.
With a classic style but with modern facilities, it combines the most select ambience with the functionality and comfort of a good hotel.
The hotel has 64 very well equipped rooms, and several function rooms with a capacity of between 30 and 200 people.
The hotel also has a bar, restaurant, room service, social lounge...
Hotel María Elena Palace
C/ Aduana, 19 (28013) - Madrid (Spain)
8.4 Based on the last 40 of 766 reviews
Would you recommend this hotel?
-
Yes:
77.5%
-
No:
10%
-
I don't know:
12.5%
Rating by subject
-
Cleanliness:
8.9
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
8.8
-
Quietness:
8.1
-
Room:
7.3
-
Value for money:
8.1
November/2014 Someone from uruguay thinks:
-
Overall rating:
7.9
-
Would you recommend it?
Yes
-
Positive:
El desayuno, el edificio y la atención en recepcion, bar y restoran
-
Negative:
El sevicio de mucamas que no ponian jabon,ni toalllas ni papel higiénico, tuve que reclamar varias veces.
El barullo hasta altas horas de la noche, en otras habitaciones o en la calle cuando estuve en la habitacuón del fondo
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
7.5
-
Quietness:
2.5
-
Room:
5
-
Value for money:
7.5
Stars it deserves
4
November/2014 Someone from Finland thinks:
-
Overall rating:
8.2
-
Would you recommend it?
Yes
-
Positive:
The good service of the staff.
-
Negative:
-
I RECOMMEND it for...
Young travelers, Older travelers, Couples, Peace seekers, Classic style lovers, Business travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
The room was cleaned every day.
-
Location:
10
It was quiet in the center and the metrostation was nearly around the corner.
-
Common facilities and services:
Not rated
-
Staff:
10
Personnel was friendly and helpful.
-
Quietness:
7.5
Our room was towards the courtyard.
-
Room:
5
The room was a little too amall. It was difficoult to find place for two suitcases.
-
Value for money:
7.5
Yes. The location and breakfast where excellent.
Stars it deserves
3
November/2014 Someone from Chile thinks:
-
Overall rating:
9.6
-
Would you recommend it?
Yes
-
Positive:
-
Negative:
-
I RECOMMEND it for...
Older travelers, Families, Couples, Business travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
5
-
Common facilities and services:
10
-
Staff:
10
Excelente
-
Quietness:
10
-
Room:
10
-
Value for money:
10
Stars it deserves
4
October/2014 Someone from MEXICO thinks:
-
Overall rating:
9.2
-
Would you recommend it?
Yes
-
Positive:
La amabilidad de su personal.
-
Negative:
El cuarto daba a la calle lo cual resultó muy ruidoso . Para otra ocasion, pediremos una habitación interior.
-
I RECOMMEND it for...
Older travelers, Families, Couples, Peace seekers, Classic style lovers, Business travelers, Healthy lifestyle
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
10
-
Staff:
7.5
-
Quietness:
5
-
Room:
5
-
Value for money:
7.5
Stars it deserves
4
October/2014 Someone from Berlin thinks:
-
Overall rating:
5.6
-
Would you recommend it?
I don't know
-
Positive:
Das Frühstück
-
Negative:
Das Zimmer, zu klein, zu dunkel.
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
5
-
Location:
10
-
Common facilities and services:
5
-
Staff:
7.5
-
Quietness:
7.5
-
Room:
2.5
-
Value for money:
5
Stars it deserves
3
October/2014 Someone from France thinks:
-
Overall rating:
9.5
-
Would you recommend it?
Yes
-
Positive:
Une belle chambre avec grande terrasse
-
Negative:
-
I RECOMMEND it for...
Older travelers, Families
-
I recommend it especially AGAINST...
-
Cleanliness:
Not rated
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
7.5
-
Room:
10
-
Value for money:
7.5
Stars it deserves
4
October/2014 Someone from benidorm thinks:
-
Overall rating:
9.9
-
Would you recommend it?
Yes
-
Positive:
very elegant hotel, perfectly situated, friendly staff, good breakfast.
-
Negative:
-
I RECOMMEND it for...
Older travelers, Couples, Luxury, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Healthy lifestyle
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
7.5
-
Room:
10
-
Value for money:
10
Stars it deserves
4
September/2014 Someone from Australia thinks:
-
Overall rating:
8.6
-
Would you recommend it?
Yes
-
Positive:
Location
-
Negative:
Sheets had a few holes in, it didn't really matter.
-
I RECOMMEND it for...
Young travelers, Older travelers, Couples
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
Not rated
-
Staff:
10
-
Quietness:
10
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
3
September/2014 Someone from zaragoza, thinks:
-
Overall rating:
2.1
-
Would you recommend it?
No
-
Positive:
hall
-
Negative:
bañera picada, television del siglo pasado, baño anticuado, paredes con el papel medio despegado, imagen de la habitación triste,espejo de aumento del baño medio caido imposible usarlo ....... decepcionante
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
Young travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
-
Cleanliness:
Not rated
-
Location:
5
-
Common facilities and services:
Not rated
-
Staff:
7.5
-
Quietness:
7.5
-
Room:
Not rated
-
Value for money:
Not rated
Stars it deserves
3
September/2014 Someone from Sultanate Of Oman thinks:
-
Overall rating:
7.7
-
Would you recommend it?
Yes
-
Positive:
Friendly staff in general.
-
Negative:
Most of rooms are small.
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
Good
-
Location:
5
average
-
Common facilities and services:
5
Average
-
Staff:
10
Excellent
-
Quietness:
5
Average
-
Room:
7.5
Good
-
Value for money:
7.5
Good
Stars it deserves
3