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Hotel Gran Hotel Turquesa Playa ****

Puerto de la Cruz,  Spain

Phone: +(34) 922371308 Fax: +(34) 922372923 E-mail:: reservas@conybarhotels.com

Price: 40 - 235 € (Average)

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Rating by guests: 6.8 Based on 70 reviews

The Grand Hotel Turquesa Playa is a place of reference in Puerto de la Cruz, a respected pioneer in the hotel world. It's spectacular Hall, the panoramic lift which will take you to the top plant to enjoy the magnificent views, the spacious installations for children, our restaurants and bars, and it's unbeatable location, will make your stay a gratifying experience. For children, we have a pool and a playground, one of the biggest and fullest of all Puerto de la Cruz, which, together with our amusing entertainment team, will make for an unforgettable experience. No need to mention the relief of parents when having their children in a place where they will enjoy what they like most. Our establishment has created a series of services aimed at our wide range of clients. Families with children, couples, business trips; all will feel comfortable, and for everybody there will be installations and services that will make their stay a magnificent experience.

Room Services
  • Rooms: 350
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Terrace: some rooms
  • Climate control
  • Safe (fee)
  • Internet connection (fee): wireless
  • Bed linen changing: every four days
  • Housekeeping: daily
  • Bathroom Amenities
  • Tub or shower
  • Work Desk
  • Refrigerator
  • Wake Up Service/Alarm Clock
  • Music channels
Main facilities
  • Rooms: 350
  • Parking: hotel owned
  • Soft drink machine
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (fee): wireless
  • Television
  • Garden
  • Swimming pool
  • Terrace
  • Lounge
  • Hot water
  • Library
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Rooms/Facilities for Disabled Guests
  • Snack machine
  • Discotheque
  • Boutiques
  • Hair salon
  • Beauty salon
  • Children's Playground
General services
  • Rooms: 350
  • Currency exchange
  • Crib
  • Luggage check room
  • Computer with Internet
  • Dry Cleaning
  • 24-Hour Front Desk
  • Ticket service
  • Luggage Storage
  • Entertainment programs
  • Massage
  • Car Rental
Hotel Gran Hotel Turquesa Playa
Antonio Ruiz Alvarez, 7 - Urbanización Turquesa Playa (38400) - Puerto de la Cruz (Spain)

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Overall rating:  6.8 Based on the last 40 of 70 reviews

Would you recommend this hotel?

  • Yes: 50%
  • No: 27.5%
  • I don't know: 22.5%

Rating by subject

  • Cleanliness: 7.6
  • Location: 8.1
  • Common facilities and services: 5.2
  • Staff: 7.7
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 6.9

August/2015 Someone from Burgos thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: la limpieza, el personal muy amable, la comida bastante bien y variada
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST... Young travelers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

July/2015 Someone from Tenerife thinks:

  • Overall rating: 4.9
  • Would you recommend it? I don't know
  • Positive: La Tranquilidad del hotel y que casi siempre hay hamacas libres aunque te levantes un poco tarde , no me gusta nada estar estresado desde por la mañana para poder conseguir una hamaca
  • Negative: El Buffet , comida insípida y mucho congelado
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: 2.5
Stars it deserves 2

July/2015 Someone from TENERIFE thinks:

  • Overall rating: 5.6
  • Would you recommend it? I don't know
  • Positive:
  • Negative:
  • I RECOMMEND it for... Older travelers, Peace seekers, Budget travelers
  • I recommend it especially AGAINST... Luxury, Healthy lifestyle
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 10
  • Room: 5
  • Value for money: 5
Stars it deserves 3

July/2015 Someone from Tenerife thinks:

  • Overall rating: 2.7
  • Would you recommend it? No
  • Positive: Tatiana de recepción
  • Negative: La comida,la camarera del comedor mal educada y el mobiliario de la habitación es bastante viejo.Las hamacas de la piscina escasas,no habían para todos.En fin no vuelvo más.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Travelers with a car, Healthy lifestyle
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: Not rated
  • Staff: 5
  • Quietness: 2.5
  • Room: 2.5
  • Value for money: 2.5
Stars it deserves 2

June/2015 Someone from madrid thinks:

  • Overall rating: 5.6
  • Would you recommend it? I don't know
  • Positive: las vistas de la habitación
  • Negative: la comida
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 2.5
Stars it deserves 3

February/2015 Someone from La Coruña thinks:

  • Overall rating: 7.6
  • Would you recommend it? Yes
  • Positive: las instalaciones en general
  • Negative: La televisión muy pequeña y anticuada ( con sólo los seis canales nacionales)
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

December/2014 Someone from Tenerife thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: Habitación
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Peace seekers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

December/2014 Someone from Una Noche Buena diferente y tranquila... thinks:

  • Overall rating: 7.4
  • Would you recommend it? Yes
  • Positive: La Amabilidad del personal y sobre todo de recepción..
  • Negative: Que pedí quedarnos hasta las 13:00 y me dijeron que NO...
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Classic style lovers, Budget travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Peace seekers, Business travelers, Travelers with a car
  • Cleanliness: 7.5 Limpieza Normal...
  • Location: 5 Buena Situación...
  • Common facilities and services: 5 Instalaciones Normales...
  • Staff: 7.5 Muy Buena Atención...
  • Quietness: 5 Normal, pero hay ruidos de las otras habitaciones que se oyen mucho...
  • Room: 5 Buen tamaño,muebles antiguos y Vistas Buenas...
  • Value for money: 7.5 Muy buen precio, para lo que se da...
Stars it deserves 3

October/2014 Someone from MADRID thinks:

  • Overall rating: 1.9
  • Would you recommend it? No
  • Positive: REALMENTE NADA EN ESPECIAL
  • Negative: LOS RUIDOS, Y LA MALA ATENCIÓN DEL RECEPCIONISTA DE NOCHE
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Luxury, Peace seekers
  • Cleanliness: 5
  • Location: 5
  • Common facilities and services: 2.5
  • Staff: 2.5
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 2

October/2014 Someone from España thinks:

  • Overall rating: 4.8
  • Would you recommend it? No
  • Positive: La piscina
  • Negative: La comida
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 2
Hotel Gran Hotel Turquesa Playa Antonio Ruiz Alvarez, 7 - Urbanización Turquesa Playa Puerto de la Cruz 38400 Spain
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