Hotel Eurostars Plaza Acueducto ****
Segovia, Spain
Phone: +(34) 921413403 Fax: +(34) 921436999
This building is divided in two by a central staircase, next to the aqueduct, at the entrance to the historic city centre. In fact, the monument can be seen from some of the bedrooms. There are 72 bedrooms, 2 of which are suitable for use by disabled people. There are several suites and 8 bedrooms where a supplementary bed can be used. The hotel provides breakfast and accommodation services. It has a bar-cafeteria and a lounge/dining room.
- Room Services
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- Rooms: 72
- Telephone: in room and bathroom
- Television: international channels
- Hairdryer
- Minibar
- Climate control
- Safe (fee)
- Main facilities
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- Rooms: 72
- Parking (fee): hotel owned
- Bar - coffee shop
- Elevator
- Central heating
- Lounge
- Hot water
- Air conditioning in common areas
- General services
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- Rooms: 72
- Non-smoking rooms
- Extra bed
- Room service: limited
- Crib
Avenida Padre Claret, 2 - 4 (40001) - Segovia (Spain)
Access:
Would you recommend this hotel?
- Yes: 87.5%
- No: 7.5%
- I don't know: 5%
Rating by subject
- Cleanliness: 9.1
- Location: 9.9
- Common facilities and services: 7.9
- Staff: 8.1
- Quietness: 8.2
- Room: 8.5
- Value for money: 8
May/2010 Someone from Madrid thinks:
- Overall rating: 9.8
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April/2010 Someone from Madrid thinks:
- Overall rating: 7.7
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November/2009 Someone from Madrid thinks:
- Overall rating: 8.1
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October/2008 Someone from Almería thinks:
- Overall rating: 8
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October/2008 Someone from Córdoba thinks:
- Overall rating: 7.8
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May/2008 Someone from FRANCE thinks:
- Overall rating: 8
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December/2007 Someone from Madrid thinks:
- Overall rating: 8.4
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The hotel's reply:
"Buenas tardes,En primer lugar queremos darles las gracias por expresar su opinión de nuestro hotel ya que cualquier comentario directo de nuestros clientes es nuestra mejor ayuda para mejorar.Hasta ahora no teníamos en Mirai la opción de poder responder a nuestros clientes y nos parece sumamente interesante.Desde que se alojaron hemos estado haciendo una política activa de preguntar en el propio desayuno y ver los productos que tienen menor o mayor demanda. Esperamos que con los cambios realizados si vuelve a hospedarse en nuestro hotel pueda notar la diferencia.Muchas gracias por su ayuda.Reciba un atento saludoAna Belén MartínDirección"
August/2007 Someone from Jerez de la Frontera thinks:
- Overall rating: 8.4
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The hotel's reply:
"Buenas tardes,Con motivo de que Mirai ha establecido la oportunidad de responder a nuestros clientes queremos ponernos en contacto con Usted para agradecerle sus comentarios que siempre nos ayudan a mejorar.Nuestro hotel al encontrarse justo frente al acueducto no ha podido construirse en altura así que contamos con 2 plantas a lo largo. No obstante, nos pasa en muchas ocasiones que hay ascensores que van a una zona y otros sólo paran en la mitad de las plantas para agilizar el tránsito de nuestros clientes y que el recorrido hacia sus habitaciones sea más corto. Tendremos que mejorar para dar toda la información necesaria desde recepción y que podamos ayudarle en todo lo posible durante su estancia.Muchas gracias por su compresción.Reciban un atento saludoAna Belén MartínDirección"
August/2007 Someone from barcelona thinks:
- Overall rating: 9.6
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August/2007 Someone from portugal thinks:
- Overall rating: 8.6
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