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Hotel Emperador ****

Madrid,  Spain

Phone: +(34) 915472800 Fax: +(34) 915472817 E-mail:: hemperador@emperadorhotel.com

Price: 103 - 999 € (Average)

Rating by guests: 9.4 Based on 443 reviews

This 4-star hotel offers elegant, luxurious accommodation and excellent service in a prime location, right on Madrid’s famous Gran Via, in the heart of the city. The superb, central location means that all of the sights and attractions of the Spanish capital are just minutes away. The Plaza Mayor, La Plaza de España, La Puerta del Sol, and all of the major shopping areas are within easy walking distance. As well as a fantastic location, the hotel also offers stylish, luxurious accommodation and 4-star amenities, including a bar, a sauna, a gym and the spectacular rooftop pool, which is open during the summer months. The Emperador Hotel is one of the few hotels in Madrid with a pool. The pool has breathtaking views of the city’s dramatic skyline, the Royal Palace and Almudena Cathedral. Bask in the warm Spanish sun, with all of Madrid stretching before you. Standard Rooms: Enjoy these fully equipped, elegant rooms. Superior Rooms: You will have free access to the Club Emperador, a V.I.P. area, spacious and comfortable with impressive views over the Gran Vía with a self-service snack-bar, satellite TV and international press. In addition, guests with a bed and breakfast rate, will be able to enjoy a private breakfast at the Club. This executive category includes rooms that are characterised by their luminosity and stunning views over the famous Gran Vía. Junior Suites: Situated on the corner of each floor, the Junior Suites offer very special touches. TheJunior Suite category also offers free access to the Club Emperador.

Room Services
  • Rooms: 232
  • Telephone
  • Television: international channels
  • Hairdryer
  • Minibar
  • Climate control
  • Safe
  • Internet connection: wireless
Main facilities
  • Rooms: 232
  • Parking: nearby public
  • Bar - coffee shop
  • Convention hall
  • Elevator
  • Swimming pool
  • Terrace
  • Sauna
  • Central heating
  • Child care
  • Hair salon
General services
  • Rooms: 232
  • Safe at front desk
  • Room service
  • Currency exchange
Hotel Emperador
Calle Gran Vía, 53 (28013) - Madrid (Spain)

Access:

 

Overall rating:  9.4 Based on the last 40 of 443 reviews

Would you recommend this hotel?

  • Yes: 97.5%
  • No: 2.5%
  • I don't know: 0.0%

Rating by subject

  • Cleanliness: 9.2
  • Location: 10
  • Common facilities and services: 9.4
  • Staff: 9.6
  • Quietness: 9.1
  • Room: 9.4
  • Value for money: 8.3

March/2020 Someone from Finland thinks:

  • Overall rating: 6.7
  • Would you recommend it? Yes
  • Positive: location and cosy lounge
  • Negative: breakfast
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5 The tiny towels and toilet paper were not restocked the day before we left. The room was not meticulously vacuumed when we arrived.
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 5 A huge negative aspect was forgetting the previous morning agreed breakfast box to go because of an early flight. When we finally, very late got the box it was mostly liquids, which we could not take through the airport security!!!!
  • Quietness: 5 The hotel was almost empty (7 rooms occupied), but nevertheless we accommodated close to one another.
  • Room: 5 No hooks in the bathroom, the magnifying mirror was loosened from the wall, shabby bathrobes (with holes!). The room was very hot due to warm weather. And even though requested, the air conditioning was not turned on.
  • Value for money: 5
Stars it deserves 3

March/2020 Someone from BUENOS AIRES thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: atencion del personal; variedad de comidas en el Bar
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Luxury, Peace seekers
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10 muy bueno el servicio de lavanderia y planchado
  • Location: 10 ideal en Gran Via
  • Common facilities and services: 10
  • Staff: 10 muy amable
  • Quietness: 7.5 silencioso totalmente, y eso que pedi el cuarto con terraza
  • Room: 10 vistas estupendas a la gran via
  • Value for money: 10 muy conveniente
Stars it deserves 4

March/2020 Someone from Israel thinks:

  • Overall rating: 4.7
  • Would you recommend it? No
  • Positive: Service providers Location
  • Negative: The room
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: Not rated Old Small
  • Value for money: Not rated
Stars it deserves 2

February/2020 Someone from Alemania thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: El ambiente del hotel, la calidad de la habitación y cuarto de baño.
  • Negative: Que la terraza tan bonita no estaba abierta por la tarde, no pudimos entrar.
  • I RECOMMEND it for... Couples, Peace seekers, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

February/2020 Someone from Ourense thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

February/2020 Someone from New York City thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive: The hotel location
  • Negative: My hair dryer did not work
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5 Hair dryer did not work
  • Value for money: 10
Stars it deserves 4

February/2020 Someone from Bilbao thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Todo. El hotel espectacular y el trato inmejorable
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Limpio y cuidado al detalle
  • Location: 10 Muy bien situado, se puede ir a pie a muchos monumentos
  • Common facilities and services: 10 Las intalaciones en perfecto estado
  • Staff: 10 El personal estupendo, muy atentos.
  • Quietness: 10 A pesar de estar en plena Gran Vía, la habitación muy silenciosa
  • Room: 10 De gran tamaño y en perfecto estado y unas vistas estupendas de la gran vía
  • Value for money: 10 La calidad-precio es buena
Stars it deserves 4

February/2020 Someone from Germany thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: room is clean and big enough
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Luxury, Business travelers
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

February/2020 Someone from Puerto Rico thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Location and cleanliness
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Classic style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

February/2020 Someone from EIVISSA thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: ATENCION DEL PERSONAL
  • Negative: TARDANZA ASCENSORES
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
Online reservation
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Hotel Emperador Calle Gran Vía, 53 Madrid 28013 Spain
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