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テーマ別スコア
3月/2017 Someone from Moscow 出身ユーザー:
3月/2017 Someone from Japan 出身ユーザー:
3月/2017 Someone from Andalucia 出身ユーザー:
3月/2017 Someone from Paris 出身ユーザー:
3月/2017 Someone from Haltern am See, Germany 出身ユーザー:
ホテルからの返答:
"Dear guest, thanks a lot for writing a review about our hotel. We are glad to discover that we offered you a great experience and that you felt welcome and like at home. We are waiting to welcome you again in the near future. Best wishes. Javier Tomás, Assistant Manager."
3月/2017 Someone from Germany 出身ユーザー:
ホテルからの返答:
"Dear guest, thanks a lot for taking your time to write a review about your experience with us. It is a pleasure to know that we offered you an overall good stay and that you enjoyed our rooftop, the cleanliness of the hotel, the central location and our services and facilities. We take note of your comments regarding the breakfast restaurant and service in order to keep improving day by day. We are waiting to welcome you again in the near future. Best regards. Javier Tomás, Assistant Manager."
3月/2017 Someone from Saint Ambroix 出身ユーザー:
ホテルからの返答:
"Dear guest, first of all we want to thank you for writing a review about our hotel. We are delighted to know that we offered you an almost excellent stay and that you liked our services and the comfort of our rooms. We are waiting to welcome you again very soon. Best regards. Javier Tomás, Assistant Manager."
3月/2017 Someone from Germany / United States 出身ユーザー:
ホテルからの返答:
"Dear guest, thanks a lot for your fantastic review of our hotel. We are glad to know that you loved our comfortable rooms as well as all our services, facilities and cleanliness. We are looking forward to welcome you again very soon. Best wishes. Javier Tomás, Assistant Manager."
3月/2017 Someone from London 出身ユーザー:
ホテルからの返答:
"Dear guest, thanks a lot for writing a review and for letting us dicover how was your experience with us. We are happy to read that you had an overall good stay and that you enjoyed our rooftop, the cleanliness of the hotel and our central location. We take note about your comments regarding things we can work on to keep improving day by day. We are waiting to welcome you again soon. Best wishes. Javier Tomás, Assistant Manager."
2月/2017 Someone from sevilla 出身ユーザー:
ホテルからの返答:
"Estimado huésped, muchas gracias por puntuar nuestro hotel. Lamentamos conocer que su estancia con nosotros se ha visto empañada por un error en el sistema de envío de las encuestas de satisfacción. El servidor ha fallado en lo que respecta a envío por idiomas y algunos huéspedes han recibido erróneamente la encuesta en un idioma que no era el previsto. Esperamos que nuestras acciones hayan solucionado el malestar que le pueda haber causado. A su vez, esperamos poder darle la bienvenida de nuevo muy pronto. Gracias por su tiempo y saludos. Javier Tomás, Subdirector."