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Hotel Arosa ****

Madrid,  Spain

Phone: +(34) 915321600 Fax: +(34) 915313127 E-mail:: arosa@hotelarosa.com

Price: 67 - 141 € (Average)

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Rating by guests: 8.4 Based on 504 reviews

Arosa: appealing vintage hotel in the night life area has a functional and ethnic; design you will be more than satisfied with the functionality of its facilities and the service of its staff. It has 126 rooms that include services like satellite television, wi-fi, heating and air-conditioning and extra-long beds. You will be delighted by its high class ambience, enveloped by its warm atmosphere. Travelling with your pets will not be a problem as they can also stay with us, it has a cosmopolitan atmosphere where nobody feels excluded, it has a car park and it has an excellent restaurant service. Its location enables easy access to the different historical and cultural places of interest in the area.

Room Services
  • Rooms: 133
  • Telephone
  • Television: international channels
  • Hairdryer
  • Minibar
  • Climate control
  • Safe
Main facilities
  • Rooms: 133
  • Parking: hotel owned
  • Bar - coffee shop
  • Convention hall
  • Elevator
General services
  • Rooms: 133
  • Safe at front desk
  • Dogs accepted
  • Currency exchange
  • Online reservations
Hotel Arosa
Calle Salud, 21 (28013) - Madrid (Spain)

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Overall rating:  8.4 Based on the last 40 of 504 reviews

Would you recommend this hotel?

  • Yes: 80%
  • No: 12.5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 8.6
  • Location: 10
  • Common facilities and services: 6.6
  • Staff: 8.4
  • Quietness: 8.3
  • Room: 6.2
  • Value for money: 7.8

October/2011 Someone from glasgow thinks:

  • Overall rating: 5.3
  • Would you recommend it? I don't know
  • Positive: Central location, rooms were clean, bed comfortable, breakfast buffet had variety
  • Negative: Staff efficient but not over welcoming; even with secondary glazing with a room fronting Gran Via it was extremely noisey all through the night; it is located failry close to the red light area; room is in need of freshening up eg re-grout tiles in bathroom
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: Not rated
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Many thanks for your mixed review following a recent stay with us. I have certainly taken your comments on board, and I hope that we may be able to welcome you back again in the future for a 100% positive experience. I am looking forward to welcoming you again. Please do not hesitate to contact me for your next visit. With my best regards Pilar Ruiz Assistant Manager "

September/2011 Someone from UK thinks:

  • Overall rating: 7.4
  • Would you recommend it? Yes
  • Positive: the location
  • Negative: casual attitude of reception staff
  • I RECOMMEND it for... Young travelers, Couples, Business travelers
  • I recommend it especially AGAINST... Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 2.5
  • Quietness: 7.5
  • Room: 5 but the building had scaffolding outside so we couldn't open our window
  • Value for money: 2.5
Stars it deserves 4

September/2011 Someone from Norway thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: The location, the standard, the staff, the service
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

September/2011 Someone from Netherlands thinks:

  • Overall rating: 2.8
  • Would you recommend it? No
  • Positive: location
  • Negative: service, especially the front office was awful..
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 2.5
  • Staff: Not rated
  • Quietness: 7.5
  • Room: Not rated
  • Value for money: 2.5
Stars it deserves 2

September/2011 Someone from Venezuela thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

August/2011 Someone from Dallas, Texas USA thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: I loved the staff. They were very helpful and atentive. I loved room. It was big and comfortable. I also loved the location.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Modern style lovers, Budget travelers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10 The cleaning staff was great. They took care of all our needs.
  • Location: 10 It had the best location of all my hotels during that trip. Everything was within walking distance.
  • Common facilities and services: 7.5 Two computers for guest use. Awesome!
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

August/2011 Someone from Ireland thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: The bedroom
  • Negative:
  • I RECOMMEND it for... Budget travelers
  • I recommend it especially AGAINST... Peace seekers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

August/2011 Someone from sweden thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: The central location
  • Negative: The gym was not very good. The machines did not work properly.
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5 Except for the gym which was below average
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

August/2011 Someone from UK thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: location, location, location and Breakfast
  • Negative: The Lift service
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

August/2011 Someone from NICE (France) thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Difficle de faire émerger une qualité plutôt qu'une autre, mais je dirais la gentillesse, le côté attentionné du personnel, et son professionnalisme.
  • Negative: L'un des deux ascenseurs était en panne cinq jours sur neuf
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Peace seekers, Classic style lovers, Modern style lovers, Budget travelers, Business travelers
  • I recommend it especially AGAINST... Handicapped, Healthy lifestyle
  • Cleanliness: 10 Impressionnant, jusque dans les moindres recoins
  • Location: 10 Central, donc accès à pied à 90% des sites intéressants (et ils sont nombreux à Madrid!)
  • Common facilities and services: 7.5
  • Staff: 10 Un accueil personnalisé tout en restant très professionnel, une disponibilité souriante et permanente
  • Quietness: 10 Un double vitrage à l'épreuve du brouhaha extérieur du plein centre; une disposition de la chambre qui éloigne la pièce de la paroi extérieure.
  • Room: 7.5 Espace correct, état impeccable, équipements adaptés aux besoins.
  • Value for money: 10 On aurait presque honte de payer si peu pour un tel plaisir de séjour.
Stars it deserves 4
Hotel Arosa Calle Salud, 21 Madrid 28013 Spain
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