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Hotel Arosa ****

Madrid,  Spain

Phone: +(34) 915321600 Fax: +(34) 915313127 E-mail:: arosa@hotelarosa.com

Price: 67 - 141 € (Average)

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Rating by guests: 8.4 Based on 504 reviews

Arosa: appealing vintage hotel in the night life area has a functional and ethnic; design you will be more than satisfied with the functionality of its facilities and the service of its staff. It has 126 rooms that include services like satellite television, wi-fi, heating and air-conditioning and extra-long beds. You will be delighted by its high class ambience, enveloped by its warm atmosphere. Travelling with your pets will not be a problem as they can also stay with us, it has a cosmopolitan atmosphere where nobody feels excluded, it has a car park and it has an excellent restaurant service. Its location enables easy access to the different historical and cultural places of interest in the area.

Room Services
  • Rooms: 133
  • Telephone
  • Television: international channels
  • Hairdryer
  • Minibar
  • Climate control
  • Safe
Main facilities
  • Rooms: 133
  • Parking: hotel owned
  • Bar - coffee shop
  • Convention hall
  • Elevator
General services
  • Rooms: 133
  • Safe at front desk
  • Dogs accepted
  • Currency exchange
  • Online reservations
Hotel Arosa
Calle Salud, 21 (28013) - Madrid (Spain)

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Overall rating:  8.4 Based on the last 40 of 504 reviews

Would you recommend this hotel?

  • Yes: 80%
  • No: 12.5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 8.6
  • Location: 10
  • Common facilities and services: 6.6
  • Staff: 8.4
  • Quietness: 8.3
  • Room: 6.2
  • Value for money: 7.8

February/2012 Someone from 兵庫県 thinks:

  • Overall rating: 6.1
  • Would you recommend it? I don't know
  • Positive: 深夜にも関わらず、接客が丁寧だった。
  • Negative: 風呂場のカーテンが短すぎた。バスタブ全体を仕切るようなカーテンが望ましい。 インターネット接続に時間がかかり過ぎた。
  • I RECOMMEND it for... Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5 工事中のため、ホテルが隠れてすぐに探せなかった。
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 2.5
  • Room: 2.5
  • Value for money: 5
Stars it deserves 3

January/2012 Someone from St.Petersburg, Russia thinks:

  • Overall rating: 5.7
  • Would you recommend it? I don't know
  • Positive: the location
  • Negative: WI-Fi does not almost function
  • I RECOMMEND it for... Young travelers
  • I recommend it especially AGAINST... Peace seekers, Handicapped
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 2.5 Bad internet
  • Staff: 5
  • Quietness: 2.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

January/2012 Someone from London thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: It was clean. The man that worked behind the bar/ coffee bar in the mornings was very welcoming and friendly, a real asset to the hotel. The hotel is in a great location
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Budget travelers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

December/2011 Someone from Mollerussa thinks:

  • Overall rating: 4.6
  • Would you recommend it? No
  • Positive: El personal, muy profesional, la situación del Hotel, algunos detalles de la habitación y, el precio, muy ajustado por la zona que está.
  • Negative: Ascensor super pequeño, la recepción en la 2 planta, moqueta del pasillo, que necesita un cambio, la sobriedad de la habitación para ser una ejecutiva, la tele muy antigua, armario pequeño, mesillas casi inexistentes, etc,etc.
  • I RECOMMEND it for... Budget travelers
  • I recommend it especially AGAINST... Older travelers, Families, Luxury, Classic style lovers, Modern style lovers, Handicapped, Travelers with a car
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 5
  • Room: 2.5
  • Value for money: 5
Stars it deserves 2

November/2011 Someone from colombia thinks:

  • Overall rating: 3.7
  • Would you recommend it? No
  • Positive: La Ubicación
  • Negative: la vista de la habitación, el olor de la habitación
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 2.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 2.5
  • Value for money: 7.5
Stars it deserves 3

November/2011 Someone from Copenhagen, Denmark thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: The location is good, and the staff friendly and helpfull
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

October/2011 Someone from Argentina thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: La ubicación
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

October/2011 Someone from l'est de la France thinks:

  • Overall rating: 6.2
  • Would you recommend it? Yes
  • Positive: situation de l'hotel,la disponibilité du personnel de l'accueil.Très bonne coordination avec le service "Navette aeroport3
  • Negative: chambre trop sonore,les travaux n'ont pas permis d'ouvrir la fenètre
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: Not rated
  • Room: 2.5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Je m’excuse de n’avoir pu combler vos attentes. Nous nous efforçons de donner à tous nos clients une expérience inoubliable. Nous prenons vos commentaires en considération, car nous voulons toujours nous améliorer. Encore une fois, nous nous excusons pour les inconvénients et nous espérons avoir l’opportunité de vous accueillir de nouveau. Pilar Ruiz Assistant Manager "

October/2011 Someone from Finland thinks:

  • Overall rating: 6.1
  • Would you recommend it? Yes
  • Positive: Location
  • Negative: Noise level on steet side rooms.
  • I RECOMMEND it for... Young travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 2.5
  • Quietness: Not rated Street noise very bad on steet side.
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Let me start by thanking you for your comments regarding your recent stay at our Hotel. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. With my best regards, Pilar Ruiz Assistant Manager "

October/2011 Someone from London UK thinks:

  • Overall rating: 4.1
  • Would you recommend it? No
  • Positive: The location
  • Negative: The somewhat unfriendly staff and small beds with very hard pillows
  • I RECOMMEND it for... Young travelers, Budget travelers
  • I recommend it especially AGAINST... Older travelers, Luxury, Peace seekers, Healthy lifestyle
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: Not rated
  • Room: 2.5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "I thank you for taking the time to tell us about your experience. I am sorry your stay didn't meet your expectations. Please know that we are taking your feedback to heart and focusing on improving. I appreciate your sharing your concerns and it is my hope you will give us the opportunity to better serve you in the near future and to offer you our undivided attention. I am looking forward to welcoming you again Please do not hesitate to contact me for your next visit. With my best regards, Pilar Ruiz Assistant Manager "

Hotel Arosa Calle Salud, 21 Madrid 28013 Spain
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