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Hotel Alixares ****
Granada, Spain
Phone: +(34) 958225575 Fax: +(34) 958224102
Rating by guests: 8.8 Based on 820 reviews
Hotel Alixares is located in front of the Alhambra, one of the most beautiful monuments all over the World. Fifteen minutes walking from the historical center of Granada. Easy access from the highway ( exit 132). Hotel Alixares has been completely renovated in 2004. Its rooms are climatized and have sat Tv, minibar, fully equiped bathroom, and safety box. The hotel has outdoor swimming-pool and it is surrounded by private gardens.
- Room Services
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- Rooms: 162
- Telephone
- Television: pay channels
- Minibar
- Climate control
- Safe
- Internet connection: wireless
- Main facilities
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- Rooms: 162
- Parking: hotel owned
- Bar - coffee shop
- Convention hall
- Elevator
- Swimming pool
- Boutiques
- General services
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- Rooms: 162
- Safe at front desk
- Dogs accepted
- Currency exchange
Paseo de la Sabica, 27 (18009) - Granada (Spain)
Access:
Overall rating: 8.8 Based on the last 40 of 820 reviews
Would you recommend this hotel?
- Yes: 85%
- No: 2.5%
- I don't know: 12.5%
Rating by subject
- Cleanliness: 9.1
- Location: 9.2
- Common facilities and services: 7.8
- Staff: 9.5
- Quietness: 9.4
- Room: 7.9
- Value for money: 8.2
March/2017 Someone from madrid thinks:
- Overall rating: 0.4
- Would you recommend it? No
- Positive: nada
- Negative: el aire acondicionado
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness: 5
- Location: Not rated
- Common facilities and services: Not rated
- Staff: Not rated
- Quietness: 5
- Room: Not rated
- Value for money: Not rated
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The hotel's reply:
"Estimado cliente, lamentamos que no haya quedado satisfecho con el Hotel. No sabemos exactamente cuales han sido los motivos de su descontento. De cualquier modo, le pedimos disculpas y esperamos que pueda volver a visitarnos para llevarse una mejor impresión. Un cordial saludo, Rosa Baena, Adjunta Direccion"
March/2017 Someone from UK thinks:
- Overall rating: 8.8
- Would you recommend it? Yes
- Positive: - very close to the Alhambra - nice walk to city centre - friendly staff
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness: 10
- Location: 10
- Common facilities and services: 10
- Staff: 10
- Quietness: 10
- Room: 10
- Value for money: 7.5
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The hotel's reply:
"Dear guest, I would like to thank you for taking the time to share your feedback regarding your recent stay here with us. We are glad that you enjoy our location, just a few steps to the Alhambra. Also, we have good conexion with buses to the center. We are delighted to know that you found the room comfortable and clean. Hope you had a nice visit, and I truly hope we can welcome you back again to the hotel in the very near future. Kind Regards Rosa Baena, Adjunta Direccion"
March/2017 Someone from Madrid thinks:
- Overall rating: 8.3
- Would you recommend it? Yes
- Positive: La tranquilidad de las habitaciones, la atención del personal
- Negative: La masificación en el desayuno
- I RECOMMEND it for... Families, Couples, Peace seekers, Classic style lovers
- I recommend it especially AGAINST... Luxury, Modern style lovers, Budget travelers
- Cleanliness: 10
- Location: 10
- Common facilities and services: 7.5
- Staff: 10
- Quietness: 10
- Room: 7.5
- Value for money: 5
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The hotel's reply:
"Estimado cliente, muchas gracias por valorar el Hotel Alixares. Nos alegra que haya quedado satisfecho con todos los servicios y comodidades del hotel. Nos encontramos en una ubicación idílica a unos pocos pasos de la Alhambra. Sus comentarios son muy importantes para nosotros, ya que siempre estamos trabajando para conseguir la máxima satisfacción de nuestros clientes. Esperamos que haya tenido una agradable estancia en el hotel y pueda volver a visitarnos. Un cordial saludo, Rosa Baena, Adjunta Direccion""""
March/2017 Someone from Malaga thinks:
- Overall rating: 3.4
- Would you recommend it? No
- Positive: The friendliness and professionalism of the staff. and the location.
- Negative: Small, odd shaped room. Shower over bath was awkward. A lack of decent toiletries. No complimentary bottle/s of drinking water. Air-con only blowing warm/hot. The lack of these facilities is not what I expect when paying 4* prices at a 4* hotel.
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness: 7.5 No problems
- Location: 7.5 Opposite the Alhambra
- Common facilities and services: 7.5 Nice bar and terrace. Plenty of parking, if a little expensive @ 17.50 euro per night.
- Staff: 10 All members of staff that I encountered were very pleasant and professional.
- Quietness: 7.5 Some traffic passing the front of the hotel where the terrace is located.
- Room: 2.5 Felt small. Odd shape. Basic bathroom and toiletries. Safe out of order. No complimentary bottles of drinking water. Great view of the snow capped sierra Nevada
- Value for money: 2.5 4* price, but not 4* feel
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The hotel's reply:
"We are very sorry for your comment, we are in full renovation of our facilities and the bathroom of your room is completely renovated, the personal toiletries are the normal of a hotel of 4 *, also having the opportunity to request any other that needs our staff . At this time in our country we are in the time of winter so it is heating and not air conditioning what works in our facilities considering that for example today the temperature is 6 ºc. My most sincere apologies for the inconveniences Best Regards Manager"
February/2017 Someone from Jerez de la frontera thinks:
- Overall rating: 8.7
- Would you recommend it? Yes
- Positive: Reforma reciente
- Negative: Aparcamiento
- I RECOMMEND it for... Families
- I recommend it especially AGAINST...
- Cleanliness: 10
- Location: 10
- Common facilities and services: 7.5
- Staff: 10
- Quietness: 10
- Room: 10
- Value for money: 7.5
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The hotel's reply:
"Estimado cliente, muchas gracias por valorar el Hotel Alixares. Nos alegra que haya quedado satisfecho con todos los servicios y comodidades del hotel. Nos encontramos en una ubicación idílica a unos pocos pasos de la Alhambra. Sus comentarios son muy importantes para nosotros, ya que siempre estamos trabajando para conseguir la máxima satisfacción de nuestros clientes. Lamentamos los inconvenientes que haya podido tener, Esperamos que haya tenido una agradable estancia en el hotel y pueda volver a visitarnos. Un cordial saludo, Rosa Baena, Adjunta Direccion"""
February/2017 Someone from sevilla thinks:
- Overall rating: 8
- Would you recommend it? Yes
- Positive: El trato del personal, la tranquilidad que había y el desayuno
- Negative: El cuarto de baño
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness: 7.5
- Location: 7.5
- Common facilities and services: 7.5
- Staff: 7.5
- Quietness: 7.5
- Room: 7.5
- Value for money: 7.5
-
The hotel's reply:
"Estimado cliente, muchas gracias por valorar el Hotel Alixares. Nos alegra que haya quedado satisfecho con todos los servicios y comodidades del hotel. Nos encontramos en una ubicación idílica a unos pocos pasos de la Alhambra. Sus comentarios son muy importantes para nosotros, ya que siempre estamos trabajando para conseguir la máxima satisfacción de nuestros clientes. Lamentamos los inconvenientes que haya podido tener, Esperamos que haya tenido una agradable estancia en el hotel y pueda volver a visitarnos. Un cordial saludo, Rosa Baena, Adjunta Direccion""
February/2017 Someone from Córdoba thinks:
- Overall rating: 8
- Would you recommend it? Yes
- Positive: El trato del personal de recepción
- Negative:
- I RECOMMEND it for... Young travelers, Couples, Travelers with a car
- I recommend it especially AGAINST...
- Cleanliness: 7.5
- Location: 7.5
- Common facilities and services: 7.5
- Staff: 10
- Quietness: 5
- Room: 7.5
- Value for money: 7.5
-
The hotel's reply:
"Estimado cliente, muchas gracias por valorar el Hotel Alixares. Nos alegra que haya quedado satisfecho con todos los servicios y comodidades del hotel. Nos encontramos en una ubicación idílica a unos pocos pasos de la Alhambra. Sus comentarios son muy importantes para nosotros, ya que siempre estamos trabajando para conseguir la máxima satisfacción de nuestros clientes. Lamentamos los inconvenientes que haya podido tener, Esperamos que haya tenido una agradable estancia en el hotel y pueda volver a visitarnos. Un cordial saludo, Rosa Baena, Adjunta Direccion""
February/2017 Someone from jerez thinks:
- Overall rating: 8.1
- Would you recommend it? Yes
- Positive: la disponibilidad en la recepcion
- Negative:
- I RECOMMEND it for... Older travelers, Couples, Travelers with a car
- I recommend it especially AGAINST...
- Cleanliness: 7.5
- Location: 10
- Common facilities and services: 5
- Staff: 10
- Quietness: 7.5
- Room: 5
- Value for money: 7.5
-
The hotel's reply:
"Estimado cliente, muchas gracias por valorar el Hotel Alixares. Nos alegra que haya quedado satisfecho con todos los servicios y comodidades del hotel. Nos encontramos en una ubicación idílica a unos pocos pasos de la Alhambra. Sus comentarios son muy importantes para nosotros, ya que siempre estamos trabajando para conseguir la máxima satisfacción de nuestros clientes. Lamentamos los inconvenientes que haya podido tener, Esperamos que haya tenido una agradable estancia en el hotel y pueda volver a visitarnos. Un cordial saludo, Rosa Baena, Adjunta Direccion"
February/2017 Someone from lachiri abdelhamid thinks:
- Overall rating: 9.3
- Would you recommend it? Yes
- Positive: lempieza/desayuno
- Negative:
- I RECOMMEND it for... Families, Couples
- I recommend it especially AGAINST...
- Cleanliness: 10
- Location: 7.5
- Common facilities and services: 10
- Staff: 7.5
- Quietness: 10
- Room: 7.5
- Value for money: 7.5
-
The hotel's reply:
"Estimado cliente, muchas gracias por valorar el Hotel Alixares. Nos alegra que haya quedado satisfecho con todos los servicios y comodidades del hotel. Nos encontramos en una ubicación idílica a unos pocos pasos de la Alhambra. Sus comentarios son muy importantes para nosotros, ya que siempre estamos trabajando para conseguir la máxima satisfacción de nuestros clientes. Esperamos que haya tenido una agradable estancia en el hotel y pueda volver a visitarnos. Un cordial saludo, Rosa Baena, Adjunta Direccion"
February/2017 Someone from huelva thinks:
- Overall rating: 10
- Would you recommend it? Yes
- Positive: Limpieza, habitacion, trato, desayuno
- Negative: vistas (hab 502)
- I RECOMMEND it for... Families, Couples
- I recommend it especially AGAINST... Business travelers
- Cleanliness: 10
- Location: 10
- Common facilities and services: Not rated
- Staff: 10
- Quietness: 10
- Room: 10
- Value for money: 10
-
The hotel's reply:
"Estimado cliente, muchas gracias por valorar el Hotel Alixares. Nos alegra que haya quedado satisfecha con todos los servicios y comodidades del hotel. Nos encontramos en una ubicación idílica a unos pocos pasos de la Alhambra. Sus comentarios son muy importantes para nosotros, ya que siempre estamos trabajando para conseguir la máxima satisfacción de nuestros clientes. Esperamos que haya tenido una agradable estancia en el hotel y pueda volver a visitarnos. Un cordial saludo, Rosa Baena, Adjunta Direccion"