Hostel Mikasa

12月/2008 Someone from Murcia 出身ユーザー:

• 総合評価: 8.1
• このホテルを勧めますか？ はい。
• ここが良かった: El trato, la tranquilidad y el precio
• ここが気に入らなかった: El pueblo es muy bonito, pero está muerto en invierno, y no hay donde comer al mediodía
• 特に勧める人は？ 若者, 高齢者, 家族連れ, カップル, 静かな場所を好む人, 予算が低い人, 車で旅をする人, ヘルシーな旅を求める人
• 特に勧めない人は？ 高級感を好む人, 出張者
• 清掃について: 5
• 立地条件について: 5
• 設備やサービスについて: 7.5
• スタッフ: 10
• 騒音について: 10
• 客室について: 7.5
• 満足度は？: 10

8月/2008 Someone from Spain 出身ユーザー:

• 総合評価: 0.0
• このホテルを勧めますか？ いいえ。
• ここが良かった: I have not time to enjoy anything
• ここが気に入らなかった: Behaviour
• 特に勧める人は？
• 特に勧めない人は？ 若者, 高齢者, 家族連れ, カップル, 高級感を好む人, 静かな場所を好む人, クラシックな雰囲気を好む人, モダンな雰囲気を好む人, 身体の不自由な人, 予算が低い人, 出張者, 車で旅をする人, ヘルシーな旅を求める人
• 清掃について: 採点なし
• 立地条件について: 採点なし
• 設備やサービスについて: 採点なし
• スタッフ: 採点なし Quality and Savoir faire We had a booking for a villa with capacity for 6 people at Mikasa Suites & Spa (Agua Amarga, Almeria) for a week (6 to 13 August) . After driving 1,000 km we arrived at Mikasa by 18.30. We (4 people) were accompanied to the apartment by the manager/owner who showed us the installations before giving us the keys. Unfortunately, our "stay" started off as a disaster! When emptying the car he realised that we had a cat with us and told us that animals were not admitted in any case (this info is omitted in their website and not mentioned in their rules of admission). After a discussion at the front door we asked for solutions and he just offered to give us the money back. We told him that we started our holidays and we didn%27t want the money back as solution. He just didn%27t care and we were forced to leave in a hurry in order to try to find a place where to sleep at least that night -difficult task taking into account season period-. It really was the worst experience for all the family, hoping to get good holidays in a good place after an exhausting year. As we had to leave the place I can%27t speak about accommodation but I admit it looked well done. Nevertheless, we very much disliked the way we were treated and we will NEVER return to this hotel again. With behaviours like that you realise that the quality or comfort of accommodations is not enough if behind there is not a %27Savoir faire%27, a total quality aptitude: Quality and/or customer service is not shown just because decoration/service is done by a designer and sofas are real leather and not skay. It%27s something else, first a philosophy to become later a permanent business strategy. We must not forget that we are dealing with people. And I speak not from the belief that the client %27is always right%27.
• 騒音について: 採点なし
• 客室について: 採点なし
• 満足度は？: 採点なし

7月/2007 Someone from almeria 出身ユーザー:

• 総合評価: 9.3
• このホテルを勧めますか？ はい。
• ここが良かった:
• ここが気に入らなかった:
• 特に勧める人は？ カップル, 静かな場所を好む人, 車で旅をする人, ヘルシーな旅を求める人
• 特に勧めない人は？ 身体の不自由な人, 予算が低い人, 出張者
• 清掃について: 10
• 立地条件について: 採点なし
• 設備やサービスについて: 10
• スタッフ: 5
• 騒音について: 10
• 客室について: 7.5
• 満足度は？: 7.5