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ApartHotel Los Dragos del Sur ***

Santiago,  Spain

Phone: +34 92 286 2550 E-mail:: comercial@hoteles-losdragos.com

Rating by guests: 8.7 Based on 35 reviews

ApartHotel Los Dragos del Sur
Avenida Marítima S/N - Puerto Santiago (38683) - Santiago (Spain)

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Overall rating:  8.7 Based on the last 35 of 35 reviews

Would you recommend this hotel?

  • Yes: 94.3%
  • No: 2.9%
  • I don't know: 2.9%

Rating by subject

  • Cleanliness: 8.1
  • Location: 8
  • Common facilities and services: 7.4
  • Staff: 9
  • Quietness: 8.5
  • Room: 8.8
  • Value for money: 8.9

July/2018 Someone from Tenerife thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Las instalaciones
  • Negative: No se limpian las habitaciones todos los dias
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

July/2018 Someone from UK thinks:

  • Overall rating: 5.4
  • Would you recommend it? I don't know
  • Positive: Pool area
  • Negative: The noise
  • I RECOMMEND it for... Young travelers, Budget travelers
  • I recommend it especially AGAINST... Luxury, Peace seekers
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 5 Generally good and helpful except for one issue when we were told to come back on four separate occasions as they had to check with ‘the manager’ who either didn’t exist or was very elusive
  • Quietness: 2.5 There as a carnival/fiesta in the square directly opposite the hotel every night during our stay, the noiise was intolerable, going on to 2.30, 4.30 and 5am on one occasion. This is not all summer long, we stayed early July so do check with the hotel, we had no idea and ruined our holiday, we moved after 7 nights.
  • Room: 7.5 We had two bedroom apartment, very good except the second bedroom was a small double bed and the room was windowless and very small.
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Dear client, First of all, we would like to thank you very much for having chosen the Hotel Dragos del Sur your recent stay in Tenerife. we also thank you very much for taking the time to share your comments and valuable opinion which motivates us to continue improving. We really apologize for any incidence because of the celebrated festivities of this town during last week. We will pleasure to welcome you back again. kind regards Customer Relationship Team"

July/2018 Someone from Del norte de tenerife thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Budget travelers, Business travelers
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10 Camareras, socorristas, muy amable recepcionista un poco de todo hay algun@s que fueron muy amables y eficaces y otras que dejaron mucho que desear
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente, en nombre de todo el equipo que conforma Dragos del Sur, queremos agradecer su magnifica puntuación. Esperamos que su ultima estancia en nuestras instalaciones haya sido de su agrado. Esperamos verle en una siguiente ocasión. Reciba un cordial saludo. Equipo de Relación con el cliente."

July/2018 Someone from Uk thinks:

  • Overall rating: 6.7
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Dear client, Thank you very much for taking the time to share your comments and valuable opinion which motivates us to continue improving. We hope you´ve enjoyed a pleasant holyday at Dragos del Sur***. We will be glad to welcome you back soon! Kind regards Customer Relationship Team."

June/2018 Someone from Sevilla thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Situación,limpieza,desayuno Buffet...en general encantados
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente, En nombre de todo el equipo de Dragos del Sur agradecemos su magnifica puntuación y comentarios referente a su ultima visita a nuestro establecimiento. Cada día seguimos trabajando para ofrecer el mejor servicio posible a todos nuestros huéspedes. Esperamos tenerle de nuevo en una siguiente ocasión en nuestras instalaciones. Reciba un cordial saludo. Equipo de Relación con el cliente, "

June/2018 Someone from Poland thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: Localization, view from the room
  • Negative: Breakfast
  • I RECOMMEND it for... Young travelers, Couples, Budget travelers
  • I recommend it especially AGAINST... Modern style lovers, Business travelers, Healthy lifestyle
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 10
  • Room: 2.5
  • Value for money: 7.5
Stars it deserves 2
  • The hotel's reply:

    "Dear guest, thank you very much for taking your time and rate us. We are very greatful for your positive comments and we take note of your suggestion to keep improving our services. We hope to welcome you back soon. Best Regards Customer Relationship Team"

June/2018 Someone from Santa Úrsula thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: Gimnasio
  • Negative: Horarios limpieza cuartos
  • I RECOMMEND it for... Young travelers, Couples, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente, agradecemos que haya dedicado un momento en valorar su experiencia en nuestro Aparthotel. Esperamos que su estancia con nosotros se repita. Tomaremos en cuenta su opinión para poder seguir mejorar en aquellas áreas que lo necesitan. Reciba un cordial saludo. Equipo de Atención con el Cliente."

May/2018 Someone from uk thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: generally everything
  • Negative: the lift
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear guest, we kindly would like thank you for taking your time to share your experience in Dragos del Sur. It is a great pleasure to read that you had a nice stay among us. We wish to apologize for any technical issue, we are improving some faciliies in our establishment for giving to all our clients the best services. Looking forward to welcoming you back soon, kind regards. Customer Relationship Team"

May/2018 Someone from Tejina, La Laguna thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: La habitación y las instalaciones
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente, Muchísimas gracias por su comentario y puntuación. Es un honor saber que ha disfrutado de su estancia en nuestro establecimiento. Seguimos trabajando para ofrecer la mejor atención y servicio a todos nuestros huéspedes. Estaremos encantados de darle la bienvenida en una siguiente ocasión en Hoteles Los Dragos . Saludos cordiales Equipo de Relación con el Cliente."

May/2018 Someone from Madrid thinks:

  • Overall rating: 7.6
  • Would you recommend it? Yes
  • Positive: El apartamento, la limpieza, el restaurante
  • Negative: El ruido del agua de la piscina por las mañana .
  • I RECOMMEND it for... Young travelers, Families, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 2.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente, agradecemos que haya evaluado su experiencia en nuestro establecimiento. Nos es grato saber que ha disfrutado de su estancia en Dragos del Sur a pesar de percibir ruidos en la zona de piscina. Tomaremos nota de su comentario y así solventar este incidente para el disfrute total y placentero de todos nuestros clientes. Un cordial saludo. Equipo de Relación con el Cliente "

Online reservation
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ApartHotel Los Dragos del Sur Avenida Marítima S/N - Puerto Santiago Santiago 38683 Spain
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